Troubleshoot The Problems With Rockspace Setup

If you are fed up with the problems with your Rockspace wifi extender then this is the right space for you. Rockspace wifi range extender is definitely one of the best extenders out there. But, every device or gadget is prone to technical glitches or faults. In this blog, we will answer some of the common questions or issues put forward by the re.rockspace.local users. You need to do the Rockspace setup first if you have just bought the extender and it is not functioning. 

Some Important Rockspace User Questions And Their Answers – 

Question 1: Why am I unable to log in to the web interface of the Rockspace wifi range extender?

Answer 1: You can fix this problem by following the steps;

  • From your wifi-compatible device, establish a connection to the rockspace wifi extender’s network i.e., rockspace_ext.
  • Make sure you have turned off the mobile data network and switched on the wifi toggle.
  • Check your computer’s settings that it can automatically receive IP addresses and DNS servers. 
  • You can reset the wifi range extender and then try connecting again. 

Question 2: The rockspace wifi extender is unable to search the wifi network of my router, how to solve it?

Answer 2: If your wifi router network is encrypted with WEP or WPA/WPA2 security protocols then you need to modify these. Change the type of encryption to WPA-PSK or WPA2PSK then try scanning it again. Now your extender will be able to look for the rockspace wifi extender’s network.

Question 3: How can I reset my Rockspace wifi extender device?

Answer 3: To reset the rockspace wifi extender follow the instructions given below;

  • Start by turning on the extender device.
  • Once the power light is on then take a paper clip or any other sharp or pointed object and then press the tiny reset button on the rear of the extender. Hold the reset button and keep it pressed for 5-6 seconds.
  • The device will reboot itself. Once, the device is turned on and the power LED light is turned on then this means your device is successfully reset.

Question 4: Why can’t my Rockspace wifi extender look for my wifi router network but can look for other wifi networks in the area?

Answer 4:  This issue arises because of a poor wifi network in the area where you have placed your rockspace wifi extender. So check the location and make sure the internet is not poor. Then, verify the encryption of the wifi router which should be WEP.

Question 5: My wifi network is slow even after installing the Rockspace wifi extender, why is that so?

Answer 5: First of all, check the indicator status and if it is solid blue then it indicates that the signal strength is quite good. But, in case the LED light is red or not at all there then, the signal strength is not good. This raises a need to relocate the extender closer to the wifi router.  The router must be upward and vertical to the ground. 

Answered Your Questions!
So there were a few common questions regarding rockspace setup problems that needed to be answered and we did that for you in the easiest way possible. Hope you are satisfied with them. Resume using your Rockspace wifi extender without any active issues.

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